Frequently Asked Questions
Everything you need to know about our real-food pantry staples.
Are Primal Kitchen products Keto and Paleo friendly?
Yes, the majority of our products are certified Paleo Friendly and Keto Certified. We focus on high-quality fats and avoid refined sugars, grains, and legumes to ensure our products fit your lifestyle.
What kind of oil do you use in your mayos and dressings?
We primarily use 100% pure avocado oil in our mayos, dressings, and sauces. Avocado oil is a heart-healthy fat that provides a neutral flavor and a high smoke point.
How should I store my Primal Kitchen products?
Unopened products can be stored in a cool, dry pantry. Once opened, all of our mayos, dressings, and sauces must be refrigerated to maintain freshness and quality.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our reach to bring Primal Kitchen to more countries in the future.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or if you are unsatisfied with your purchase, please contact our support team within 30 days.
Are your products gluten-free?
Yes, all Primal Kitchen products are naturally gluten-free and are processed in facilities that follow strict allergen control programs to prevent cross-contamination.